Remote troubleshooting by an expert? Performing maintenance work with instructions given by AR glasses? Training employees in a safe environment using simulations? That’s all possible – thanks to 5G and the mixed reality solutions of innovative startups such as OverIT.
The production hall is a hive of activity, machines are running and production is in full swing. Suddenly, a critical system fails. An electrical control panel that steers operations of a tube bending machine indicates an error status. The control panel has an IoT sensor-based diagnostics system that detects outages of important components. The next step is to select the correct procedure for troubleshooting. What now?
This disruption does not fluster the responsible field service technician. They grab one of the company’s augmented reality (AR) glasses, put them on and open the relevant knowledge database, which contains not only manuals and the most important checklists, but also data sheets, photos, videos and 3D models. Thanks to the 5G network, within seconds the documents are uploaded to the glasses from the cloud-based web app and are now available to the technician offline. A scenario that could take several hours with conventional data lines.