Award-winning Customer Focus

IN 2015, SUNRISE RECEIVED WIDE RECOGNITION FOR ITS STRONG CUSTOMER FOCUS.

LIBOR VONCINA,
CHIEF EXECUTIVE OFFICER

Throughout 2015, Sunrise received wide recognition for its strong customer focus and won a significant number of notable awards in this area:

  • The Swiss business magazine Bilanz assessed Sunrise in the areas of quality, innovation and flexibility and rated the company as the best mobile network and TV provider in Switzerland.

  • In its December 2015 issue, the independent magazine connect published a provider service test which showed that Sunrise has the best customer service hotline of all mobile providers in Switzerland.

  • This year, connect again gave the Sunrise mobile phone network a rating of “very good.” And, for the second year running, Sunrise received recognition for having the best network for mobile telephony in the German-speaking countries (DACH region).

  • The Swiss Contact Center Association honored Sunrise with a Golden Headset Award in the Employee Focus category and a certificate in Customer Focus.