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Frequently asked questions
Applies to Sunrise prepaid customers who have been prepaid customers for at least 90 days. The discount on the base fee for the mobile subscription applies for an unlimited period. Switching to a lower-priced subscription will cause the monthly discount on the base fee to lapse irrevocably. No minimum contract period.
For "almost all of Europe", the following European countries are included: Åland Islands, Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal (incl. Madeira, Azores), Romania, San Marino, Slovakia, Slovenia, Spain (incl. Canary Islands, Balearic Islands), Svalbard and Jan Mayen, Sweden, Turkey, United Kingdom, and Vatican City. Overseas territories of the countries listed are excluded.