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To avoid any inconvenience, please take the following steps:
- Check whether your new provider has reception where you need it.
- Check your earliest possible outport date, based on your contract duration and cancellation period.
- If you have a device plan, pay all charges and fees due before the outport request. Remaining installments due can delay the process.
- Cancel your contract before you authorize your new provider to outport the number.
If you have any further questions, please call our hotline: