The Bluetooth remote control for the Sunrise TV Box UHD does not respond

Most recently modified:

Does the LED for the remote control light up at the same time as the LED on your Sunrise TV Box UHD? Please first check the batteries in the remote control and replace them if needed.

Once the batteries have been ruled out as the cause, we recommend that you restart the TV Box UHD.

If the remote control still does not respond, you can reset it by pressing and holding buttons 7 and 9 simultaneously for 2 seconds. The TV Box UHD will now report that the remote control cannot be detected. The connection process can be restarted by pressing any button.

Were we able to answer your question?

Help us to improve this support page.