Cancel your cable connectionSimply get rid of your expensive cable connection
upc raises the cost of the cable connection once again
Only one year after the last price increase of CHF 4.-, upc will increase again the cost of the cable connection by 8% from January 2017. It will cost CHF 36.90/month – compared to the current CHF 33.95/month.
You can use your extraordinary termination right to terminate your contract with upc (for all fixnet, internet and TV upc products except the new «Connect&Play» products launched on 28.09.2016) according to upc’s GTCs: terminate your upc products and cable connection by latest December 31st and change to MTV home.
Don't pay for something you don't need
Your cable connection is supplied by your cable provider and it costs you about CHF 400.– a year. With upc Cablecom, for example, you pay CHF 33.95/month. And that’s on top of the fee you pay for the actual product!
Most of the time, customers are not billed for their cable connection fee directly by their cable provider; instead, the fee is either included in the landlord’s utility bill or the all-inclusive rent payment.
This means that often even non-customers are billed – although they don’t receive any service via the connection.
Save about CHF 400.– per year in utilities
Attention: upc raises the cost of the cable connection once again! From January 2017 the cost per year will be more than CHF 442.- Use your extraordinary termination right to cancel upc and change to MTV home.
Get your Internet, landline and digital TV via your Sunrise landline connection and get rid of your cable connection:
Your consumer rights
Cancellation, rent reduction, connection sealing
According to the Swiss Telecommunications Act
“User fees may not be charged if (...) the connection was canceled; the telecommunications provider or, if applicable, the landlord allows for an appropriate notice period” Article 35a. Learn more
According to the Renter’s Association
If the landlord has canceled the subscription and thus no longer pays a basic fee to the carrier, it is considered a contract modification that they shall inform the tenant of by way of an official form. Once the notice period is over, the rent shall be reduced by the corresponding amount. Learn more (only available in German)
According to the Swiss Confederation’s price regulator
In addition, the right of the tenant to have the cable connection sealed and the utility bill reduced accordingly is guaranteed by law. Learn more (only available in German)
If unused connections are sealed, the costs are to be borne by upc Cablecom. Learn more (only available in German)
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