Reviewing costs before the bill arrives: This helps you prevent unpleasant surprises when you receive your bill.
You can conveniently check the connection charges incurred since the last bill was issued and see your remaining included services, all at no charge, in My Sunrise.
Or, enter the key sequence *133# on your mobile phone and press “Talk.”
You will immediately receive a free SMS message with the connection charges to date and the remaining included services (provided your mobile subscription has included services).
Please note that additional costs incurred might not be included in the amount displayed because of time delays in the transmission of data (e.g., roaming costs or premium number charges).
General and legal information:
- This service is available to all Sunrise private customers with a mobile subscription (prepaid customers excluded).
- The amount shown in the SMS message includes costs for connections (excluding monthly charges for subscription and options) that were made from your mobile phone both domestically and internationally (see roaming below) and that have not yet been billed. This includes in particular the costs for calls, SMS and MMS messages, and data services.
- It is possible that roaming costs incurred while traveling abroad (ingoing and outgoing calls, SMS messages, etc.) might not be included in the amount displayed because of time delays in the transmission of data.
- Costs for value-added services (090x, 1818, etc.) also might not be included in the amount shown due to time delays in the billing by other operators.
- The data is generally updated three times daily.
- The displayed amount and the remaining included services are approximate values because billing delays could be caused by required and unscheduled system maintenance.
- Sunrise accepts no liability for the interruption and disruption-free operation of this service.
Activate service options
Activate the attractive Sunrise savings options simply by going to My Sunrise.