Since I installed a switch / airport / other HDCP assignment device, my TV screen remains black
Most recently modified:
Please avoid using a switch between the Sunrise Internet Box and the Sunrise TV Box UHD. Please follow the steps to correct the black screen:
- Separate the LAN cable from the switch
- Restart the Sunrise Internet Box
- Disconnect the Sunrise TV Box UHD from its power source
- Wait until the Sunrise Internet Box has started completely and has reconnected to the Internet
- Insert the LAN cable from the Sunrise TV Box UHD directly into the Sunrise Internet Box
- Reconnect the Sunrise TV Box UHD to its power source
Were we able to answer your question?
Help us to improve this support page.