«I am very pleased that our customer services have been recognized once again. The reliability of our networks and service has never been more important. This test win also shows that we are there for our customers – now more than ever», says André Krause, CEO of Sunrise, delighted with the connect mobile phone hotline test.
Whether it’s questions about devices, the network or individually tailored subscriptions: according to the connect mobile phone hotline test (issue 5/2020), Sunrise customer service employees answer all concerns correctly in a competent, service-oriented and professional manner. Professionals are at work here. And with a glance at its excellent mobile network, connect notes that Sunrise sets equally high standards in customer service.
Best hotline of all mobile network operators in the DACH region
Sunrise sets the standard for mobile phone hotlines not only in Switzerland, but achieved the best result in comparison to mobile network operators in Germany and Austria as well.
Connect confirms the best service in the Sunrise customer care and in the Sunrise shops (connect mobile shop test, issue 7/2019) as well as the outstanding mobile network (connect mobile network test, issue 1/2020).