Cancellation of the Mobile Subscription

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Termination of Sunrise Freedom, MTV mobile Freedom, Sunrise Unlimited Mobile mobile subscriptions with no minimum contract duration:

Subscriptions without minimum contract duration will be concluded for an indefinite period of time and can be terminated at any time with a notice period of 60 days.

Termination of Sunrise Freedom, MTV mobile Freedom, Sunrise Mobile Unlimited mobile subscriptions with a minimum contract duration:

Certain offers may be subject to a minimum contract duration. The terms and conditions of the offer shall apply. The mobile phone contract can therefore be terminated subject to 60 days› prior notice to the end of the minimum contract duration. After expiration of the minimum contract duration, the contract can be terminated at any time subject to 60 days› prior notice

Termination of other Sunrise mobile phone subscriptions:

The minimum contract duration of 12 or 24 month is subject to the terms of the underlying mobile subscription. The mobile phone contract can therefore be terminated with a 60 days› prior notice to the end of the minimum contract duration. After expiration of the minimum contract duration, the contract can be terminated at any time subject to 60 days› prior notice.

Miscellanous

Otherwise section 16 (Ordinary termination), section 17 (Termination for an important reason) and section 18 (Early termination – consequential costs) of the GTC shall apply.

Cancelling before the end of the minimum term and/or the not complying with the notice period leads to service fees.

Your personal contract details are also available in My Sunrise.

If you have any further questions, please call our hotline

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