Remote control not working

Troubleshooting tips

What you can do

1
Remove the plastic sticker

Take the small plastic sticker off the battery compartment on your remote control.

2
Check the batteries

Please check the batteries in the remote control and replace them if necessary.

3
Pair the remote control with the Sunrise TV Box

This section will give you instructions for pairing your remote control with the Sunrise TV Box or the Sunrise IPTV Box.

NOT AVAILABLE

If you don't have your remote control on hand, you can use your Sunrise TV Box with the remote control on the Sunrise TV app.