Change to prices from 1 August 2026
Sunrise will adjust the prices of Sunrise mobile and Internet subscriptions for private and business customers with effect from 1 August 2026. The monthly base fee will increase by CHF 1.50 per month and subscription. For the majority of customers who have multiple mobile subscriptions (e.g., Family Benefit) or a combo package of Internet and mobile subscriptions, only one subscription will increase by CHF 1.50 per month, while the actual price increase for the additional subscriptions amounts to just CHF 0.75 per subscription and month. There will be no price increases for prepaid offers or device instalment plans.
All price adjustments apply to both existing and new subscriptions. Affected private and business customers will be informed in writing from 1 June 2026.
Independent tests have been confirming for years the leading level of quality offered by Sunrise. With this price adjustment, Sunrise is ensuring that IT and network infrastructures as well as digital services will continue to be provided at the highest quality level, despite steadily increasing demands in performance, stability, cybersecurity and resilience, which have been further intensified by geopolitical developments.
Business customers
All information about the price adjustment for business customers can be found here.
Is there anything else we can help you with?
If you have any questions about this price change, our Hotline team will be happy to assist you from Monday to Friday, 08:00 to 19:00 – we’re just a phone call away.
Affected subscriptions
Important notice for mobile subscriptions with combo discount – Multi Mobile, Home Benefit and Flex Premium Benefit
Mobile subscriptions (Up Mobile and Swiss Connect Mobile) that benefit from a 50% combo discount – such as Multi Mobile, Home Benefit or Flex Premium Benefit – will increase by CHF 0.75.
Example: Swiss Connect Global with 50% discount
Until July 31: CHF 49.95
From August 1: CHF 50.70
Mobile subscription | Until July 31 | From August 1 |
Swiss Connect Lite | CHF 34.90 | CHF 36.40 |
Swiss Connect Neighbors | CHF 69.90 | CHF 71.40 |
Swiss Connect Europe+ | CHF 79.90 | CHF 81.40 |
Swiss Connect Global | CHF 99.90 | CHF 101.40 |
Swiss Connect Neighbors Young | CHF 34.95 | CHF 35.70 |
Swiss Connect Europe+ Young | CHF 39.95 | CHF 40.70 |
Swiss Connect Global Young | CHF 49.95 | CHF 50.70 |
Swiss Plus | CHF 30.40 | CHF 31.90 |
Swiss Travel | CHF 35.50 | CHF 37.00 |
Swiss Travel+ | CHF 39.90 | CHF 41.40 |
Travel East | CHF 89.90 | CHF 91.40 |
Iconic Bundle | CHF 199.90 | CHF 201.40 |
The monthly base fee for all other mobile subscriptions increases by CHF 1.50
Internet subscription | Until July 31 | From August 1 |
Up Connect M | CHF 61.00 | CHF 62.50 |
Up Connect L | CHF 81.30 | CHF 82.80 |
Up Connect XL | CHF 91.50 | CHF 93.00 |
Up Home M | CHF 81.30 | CHF 82.80 |
Up Home L | CHF 101.70 | CHF 103.20 |
Up Home XL | CHF 111.90 | CHF 113.40 |
Easy Internet | CHF 49.90 | CHF 51.40 |
Easy Internet 2.5 | CHF 59.90 | CHF 61.40 |
Easy Internet + TV | CHF 59.90 | CHF 61.40 |
Easy Internet + TV 2.5 | CHF 69.90 | CHF 71.40 |
The monthly base fee for all other Internet subscriptions increases by CHF 1.50
Questions and answers
Data usage continues to increase steadily. Digital services and their expansion continue to grow. Consequently, the demands placed on the performance, stability, cybersecurity and resilience of IT and network infrastructures are growing. These demands have become even more pronounced due to global geopolitical developments.
Sunrise offers high-performance IT and network infrastructures. In order to meet the ever-increasing demands whilst continuing to offer customers the highest-quality mobile and broadband networks, Sunrise is adjusting its subscription prices.
The price adjustment applies to the list price of all Sunrise mobile and Internet subscriptions.
However, there will be no price increases for: prepaid and QoQa offers, Home Security offers, additional services (Options), streaming services and device payment plans, as well as subscriptions offered exclusively for mobile data connections.
Customers whose products are affected by the price increase will be notified in writing.
The price increase of CHF 1.50 per subscription per month applies to the list price. As the discount in Swiss francs remains the same, the promotional price you pay will also increase by CHF 1.50.
If you are eligible for a multi-mobile discount (Family Benefit) or a bundle discount (Home Benefit), you will receive a 50% discount on the list price of the additional mobile subscriptions, or, as an Internet customer, you will receive the bundle discount on your first mobile subscription. This 50% discount remains unchanged. The price increase therefore only affects half of the price you have paid, which effectively amounts to an increase of just CHF 0.75. This applies in particular to the Sunrise Young offers for those under 27.
Example: The list price is CHF 50 and you have a 50% discount (CHF 25). The list price will increase by CHF 1.50, so your new list price will be CHF 51.50 and your new discounted price (after the 50% discount) will be CHF 25.75.
Loyalty discount: Any loyalty discount remains unchanged.
This price adjustment does not apply to instalment payments for devices.
Yes, the price adjustment also applies to outstanding orders.
Example: If you ordered a product on 15 May 2026 that is due to be activated on 15 August 2026, the price will increase.
No, QoQa is a special partnership so QoQa offers are not affected by the price increase.
Yes, your discount will be applied as a fixed amount in Swiss francs or as a percentage discount on the list price. The duration of your discount will not change.
The price adjustment will take effect from 1 August 2026. You will see the adjusted price for the first time on your August bill.
The price adjustment will also apply to subscriptions held by Benefit Program participants from 1 August.
If you are in a Sunrise «Bring your own SIM» scheme, the base fee (list price) of the eligible subscription will increase, but this will be offset by an adjustment to the discount, meaning that the current net price remains the same.
If you are affected by the price adjustment, you will be notified via your invoice. From the date you receive this information, you are entitled to a special right of termination and may cancel the contract with effect from 31 July 2026.
Cancellations must be made either by telephone (0800 100 600, free of charge within Switzerland) or via Sunrise Chat. For further information, visit www.sunrise.ch/cancellation.
Cancellation notices sent by post or email are not valid. For cancellations involving number porting, written notice of cancellation will still be accepted, provided that it is submitted electronically by the new provider on behalf of the customer as part of the porting process. In all other respects, the provisions regarding the right of termination set out in clause 19 of the Sunrise General Terms and Conditions apply.
Please contact Customer Service on 0800 707 017.
If you do not contact our Customer Service team but simply fill in the number-porting form, this may result in an unintended charge for early termination of your contract, or your request may only be processed at the end of your contract term.
No. The TV subscription is an integral part of most Internet/Home products and is therefore not increased separately. This also applies to TV subscriptions that are billed separately.
Please use the chat pop-up window at the bottom right of your screen to chat with us. You can also call us on 0800 707 017.