The Touring Club Switzerland was founded by cyclists in Geneva in 1896. Beginning in the 1930s, the TCS developed increasingly into a champion for automobile drivers. With around 1.5 million members, the Touring Club Switzerland is the largest mobility club in Swiss. As a non-profit organization, 23 regional sections distributed across Switzerland not only offer their well-known road assistance service, but also operate in numerous additional fields such as personal assistance, legal protection, tourism and leisure. Moreover, TCS operates as a committed stakeholder in all political issues that relateto mobility, representing the interests of its members. Headquartered in Vernier (GE), TCS founded its own Mobility Academy in 2008 as a think-and-do tank. This academy has been studying trailblazing and sustainable forms of mobility ever since. In total, around 1700 employees work for the TCS. In order to offer seamless and reliable service, the Touring Club Switzerland relies on smooth communication between its employees and street patrols. Flexibility, a focus on its customers, a perfect Service Level Agreement (SLA) and 24/7 availability from its telecom service provider always come first for the TCS.