If you would like to cancel or change your service options, you can simply do so yourself in the Sunrise Self care tool. If you need assistance, please call us at: 0800 111 555
Sunrise offers you the option of suspending the subscription for max. 12 months. This allows you to keep the phone number. The fee for this option is CHF 5.– per month.
Again, no cancellation is necessary. The subscription can be transferred from the company to the former employee; a product switch may be necessary. From this point on, the employee will be the contracting party.
Canceled subscriptions are marked as canceled immediately after the call has been made. You will receive a cancelation confirmation.
Failure to comply with the notice period or minimum contract duration may result in additional costs.