AppleCare services
Protection, service, support and iCloud+ for your iPhone
AppleCare services comprises service and support from Apple, including certified repairs at Apple Stores and through authorised Apple service providers, using original Apple parts, as well as priority assistance from Apple Support. You also get 50 GB of free iCloud+ memory for the duration of your subscription.
Your advantages if you combine your iPhone with Flex Upgrade
Unintentional damage and battery coverage
Repairs at Apple Stores and through authorised Apple service providers
Same-day display repair, express replacement service and certified repair
Priority assistance from Apple Support
iCloud+ with 50 GB of storage for sharing data and creating secure backups
Frequently asked questions
For repairs, a devaluation of CHF 50 to CHF 150 is applied, depending on the selling price (without discounts) of your device. The amount will be charged on your next Sunrise bill. (Factsheet)
In case of damage, you have the option to upgrade to a new device of your choice or have your current device replaced by the insurance. In both cases, a devaluation/excess fee of CHF 50 to CHF 150 is applied, depending on the selling price (without discounts) of your device.
You can find more detailed information here.
In case of theft, you have the option to upgrade to a new device of your choice or have your current device replaced by the insurance. In both cases, a devaluation/excess fee of CHF 50 to CHF 150 is applied, depending on the selling price (without discounts) of your device.
You can find more detailed information here.
With Flex Upgrade, you have the freedom to choose. You can switch to a cheaper or more expensive device. The monthly device price and the Flex Upgrade fee are based on the selling price (without discounts) of the new device.
«The device has a few, very slight signs of wear. Light scratches on the screen and dents on the corners and edges of the case are acceptable.Technically the device must be in perfect working order»