Your personal assistant proactively ensures that your Internet connection is activated and doesn’t experience any disruptions, as well as supporting you through the entire process, from cancellation with your current provider through to a fully functioning new line in the Sunrise network.
Order your desired internet product. Your personal assistant will contact you as soon as possible to inform you of the activation status. If necessary, an appointment with an electrician will also be scheduled.
Your personal assistant will inform you immediately when the line is active.
Get surfing. If any disruptions occur to the service within the first two week, your contact partner is there to address any issues on weekdays between 8am and 6pm, at 058 777 79 82.
Checks the porting details
Schedules an electrician appointment
Informs you on the activation
Investigates open questions
Is available for any questions you might have
Your contact person is there for you on weekdays between 8:00 a.m. and 6:00 p.m. at 058 777 79 82. If any disruptions occur to the service within the first 2 weeks after activation, your contact partner is there to address any issues.
Yes, your contact person can set up an appointment with an electrician who will then carry out the installation.