Sunrise takes over the porting

Everything is very simple, step by step within the order process

1. Enter three details about your current contract
2. We take care of all the handling
3. You get a confirmation by SMS or email
4. Authorise us to cancel your current contract
5. You take your number with you on the appointed day

Need help with the details of your current contract?

Simply text INFO to 503 for free and find out:

• as of when you can take your number with you free of charge

• which fees apply in case of an immediate transfer

• who is the legal owner of your current contract

New customers

As soon as you as a new customer purchase a new product via this order page, the discount will be applied automatically and will appear on the first bill that covers a full month.

Existing Sunrise customers

If you already have active Sunrise private subscriptions, you can add discounts to your existing subscriptions easily via your My Sunrise customer account Benefit Program.

1. Log in to My Sunrise.

2. Click on My Products and continue to the Benefit Program overview.

Now you can select the subscriptions that are eligible for the Benefit Program from the Mobile Services and Internet & TV menus.

- If your subscription is eligible for the programme, you can activate the discount accordingly.

- If your subscription isn’t eligible, you’ll have to switch to a subscription that’s eligible for the Benefit Program first. In this case, we recommend that you visit a Sunrise shop or call the hotline (0800 300 708) to make the switch.

Prior to the end of the 12-month period, the account holder will be prompted to renew the discount. You can renew the discount for another 12 months in My Sunrise by entering your business email address. Alternatively, you can visit a Sunrise shop and use the Benefit Program registration form.

Are you moving to a company that's also a member of the Benefit Program? You can now simply change your named employer via My Sunrise in order to benefit from the terms of your new company.

1. Log in to My Sunrise.

2. Click on My Products.

3. Scroll to the Benefit Program overview.

Below the overview, you’ll find the following note:

«Have you changed your employer or institution? Click here...

4. You can now carry out authentication for the new employer(s).

You’re already a member of the Benefit Program and you’d like to switch to an eligible subscription within the programme.

Employees with Freedom mobile subscriptions can switch to a different subscription at any time via the My Sunrise customer portal.

Employees with Up mobile subscriptions can always switch to a cheaper Up mobile subscription at the end of the month. To do so, please contact the hotline.

You can switch to a more expensive Up mobile subscription yourself at any time via the My Sunrise customer portal

You can find out which offers are available to you once you verify your eligibility and log in to the Benefit Program portal.