Legal matters

GTCs, Terms of Use and data protection

Contract Terms for private customers

Please click here for the current General and Contract Terms and Conditions of Sunrise LLC; they are the core of contracts between Sunrise and its customers unless otherwise expressly agreed.

The General Terms and Conditions apply to all Sunrise customers from July 1, 2023.

Legal matters

Contract Terms for private customers

General Terms and Conditions

General terms and conditions (PDF)

Mobile phone services

Special provisions for mobile services (PDF)

Terms of Use - Fair Use Policy (PDF)

Data privacy statement - Sunrise mobile network app (PDF)

Internet, landline and TV services

Special provisions for Internet, landline network and TV services (PDF)

New terms of use (PDF)

Other contract provisions

Sunrise mail Terms of Use (PDF)

Order and Delivery Terms for the online shop (PDF)

MySports AGB's (PDF)

blue Entertainment AG AGB's (PDF)

Sunrise Smart Protect (PDF)

Sunrise Smart Protect Plus (PDF)

Sunrise Call Protect (PDF)

Sunrise Flex Upgrade (PDF)

Sunrise Flex Upgrade ACS (PDF)

Sunrise service charges

Open Internet

Information on network neutrality

Good to Know

Cost Control, Youth Protection, Call Filter

Data privacy

Data protection: Data privacy statement

Applicants Privacy Policy (PDF)

Data Privacy Notice for Business Customers (PDF)

Wholesale

Wholesale Terms and Conditions (PDF)

Suppliers

Supplier Portal

Your Sunrise advantages

Combo discount

Our awards

My Sunrise

Sunrise Apps