Legal matters

GTCs, Terms of Use and data protection

Contract Terms for private customers

Please click here for the current General and Contract Terms and Conditions of Sunrise LLC; they are the core of contracts between Sunrise and its customers unless otherwise expressly agreed.

The General Terms and Conditions apply to all Sunrise customers from July 1, 2023.

General Terms and Conditions

General terms and conditions (PDF)

Mobile phone services

Special provisions for mobile services (PDF)

New terms of use (PDF)

Data privacy statement - Sunrise mobile network app (PDF)

Internet, landline and TV services

Special provisions for Internet, landline network and TV services (PDF)

New terms of use (PDF)

Other contract provisions

Sunrise mail Terms of Use (PDF)

Order and Delivery Terms for the online shop (PDF)

MySports AGB's (PDF)

blue Entertainment AG AGB's (PDF)

Sunrise Smart Protect (PDF)

Sunrise Smart Protect Plus (PDF)

Sunrise Call Protect (PDF)

Sunrise Flex Upgrade (PDF)

Sunrise Flex Upgrade ACS (PDF)

Sunrise service charges

Open Internet

Information on network neutrality

Good to Know

Cost Control, Youth Protection, Call Filter

Website use

Data protection: data privacy statement


Wholesale Terms and Conditions (PDF)


Supplier Portal


Applicants Privacy Policy (PDF)

Your Sunrise advantages