Legal matters

GTCs, Terms of Use and data protection

Contract Terms for private customers

Please click here for the current General and Contract Terms and Conditions of Sunrise LLC; they are the core of contracts between Sunrise and its customers unless otherwise expressly agreed.

Note: Small businesses are considered business customers. Terms and Conditions for medium and large companies are published on the corresponding Sunrise Business page on our website.

General Terms and Conditions

General terms and conditions (PDF)

Mobile phone services

Special provisions for mobile services (PDF)

Provisions for proper use of mobile internet (PDF)

Data privacy statement - Sunrise mobile network app (PDF)

Internet, landline and TV services

Special provisions for Internet, landline network and TV services (PDF)

TV App terms of use (PDF)

Other contract provisions

Sunrise mail Terms of Use (PDF)

Order and Delivery Terms for the online shop (PDF)

MySports AGB's (PDF)

blue Entertainment AG AGB's (PDF)

Sunrise Smart Protect (PDF)

Sunrise Smart Protect Plus (PDF)

Sunrise Call Protect (PDF)

Sunrise service charges

Open Internet

Information on network neutrality

Website use

Data protection: data privacy statement


Wholesale Terms and Conditions (PDF)


General purchasing conditions (GPC) (PDF)

Corporate Responsibility Supply Chain Management Policy

Your Sunrise advantages