Sunrise Prepaid is a mobile phone service that offers prepaid plans for users who want flexibility and control over their mobile usage. With Sunrise Prepaid, you can choose the plan that best fits your needs, and you only pay for what you use. 

To apply for a Sunrise Prepaid SIM, you have to register. For this we need an official ID or passport. Choose the prepaid plan that best suits your needs. The Sunrise Prepaid SIM costs CHF 19.90 once, which must be paid during the registration process. For this they get CHF 20 starting credit on their prepaid SIM.

You can check your Sunrise Prepaid balance by dialing *121# from your mobile phone.

Yes, you can keep your current phone number when switching to Sunrise Prepaid. You need to request an unblock for number portability. This works very simply, write an SMS with the text "YES" to 499. As soon as you receive a confirmation via SMS, Sunrise can contact your current network provider to request the number. As a rule, a prepaid number porting takes between 5-10 days. You will be informed by us.

You can save your credit card in My Sunrise so that you can benefit from simplified prepaid top-up in the future. We also offer top-ups via Twint. Do you already know the My Sunrise app below?

Yes, you can also use your Sunrise Prepaid abroad. Attractive Sunrise roaming package is available at cockpit.sunrise.ch (free access worldwide from your prepaid number).

You don't have to cancel the Sunrise Prepaid because you don't pay a monthly basic fee. If you do not use the Sunrise Prepaid number for more than 17 months (no data, outgoing calls & SMS), we will automatically delete your prepaid number. We will inform you several times by email before we delete your prepaid number.

Yes, you can order a new SIM in My Sunrise under “SIM & devices”, or visit a Sunrise Shop near you. Of course, if you change your SIM, you keep your existing phone number.