We integrated the Smart Wi-Fi Technology from our Wi-Fi Partner Plume directly into our Connect Pods and some of our modems. Our Pods create a seamless network throughout the household, using Wi-Fi Mesh Technology to constantly monitor and improve the connectivity between the Pods and all connected Wi-Fi clients to ensure the best signal at all times.

The first Connect Pod is included with Smart Wi-Fi Start and costs CHF 5.- per month. Each additional Connect Pod is available with Smart Wi-Fi Extend and costs CHF 2.50 per month. The costs will be listed separately on your monthly bill. You can order up to a total of 5 Connect Pods.

You can order the pods directly in the My Sunrise app, by calling one of our agents using the number 0800 707 505, or by going to your local Sunrise store.

This depends on the size of your apartment. You can find more detailed information here.

The Pods work best with our Connect Box Family of modems, as the service is fully integrated into the modem software. If you have a "Sunrise Internet Box" type of modem, we also support the Pods by providing 2 Pods as part of the Starter Kit to replace the existing Wi-Fi modem.

Important: The Connect Pods are not compatible with Fritzbox and 5G modems.

Depending on your modem, the installation is slightly different. For our new Connect Box family of modems, installation is plug-and-play, and you can just plug the pod into a wall socket. It will automatically connect to your modem. If you have a "Sunrise Internet Box" or "Sunrise Internet Box Fiber" you can download our Smart Wi-Fi App which will guide you through the installation.

Pods should be free from obstacles and about halfway between your modem and a location with bad Wi-Fi.

You can cancel Sunrise Smart Wi-Fi anytime with a notice period of 2 months.