Important information: due to the very high number of requests received via this platform we do our best to answer you within 5 working days. For any urgent request you can also go directly to one of our dedicated shops:
- •IT shop @ Philip Morris Products S.A. Neuchatel (Calumet) – Every Wednesday- 9h00-13h00 | 14h00-18h00
- IT shop @ Philip Morris Products S.A. Lausannne (Rhodanie) – Every Thursday - 9h00-13h00 | 14h00-18h00
Please also note that from now on, Philip Morris employees can go to any Sunrise Shop to get information and activate their Sunrise discounts.
If you wish to be contacted by one of our Sunrise agents:
1. Download and fill out the legitimation form
2. Fill in the contact form and upload the legitimation form
together with your ID documents
3. Fill in all required fields
4. A Sunrise agent in your area will contact you to manage your request.
My Sunrise online customer service
Your online customer service – My Sunrise You can subscribe to new products online and directly add your PMI employee discounts in your My Sunrise customer area. You can also apply your PMI employee discounts to Sunrise Freedom products to which you are already subscribed.