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Important information: due to the very high number of requests received via this platform we do our best to answer you within 5 working days. For any urgent request you can also go directly to one of our dedicated shops:
• IT shop @ Philip Morris Products S.A. Lausannne (Rhodanie) – Every Thursday - 9h00-13h00 | 14h00-18h00
• IT shop @ Philip Morris Products S.A. Neuchatel (Calumet) – Every Friday - 9h00-13h00 | 14h00-18h00
• Sunrise shop Rue de l'Ale 38, 1003 Lausanne
• Sunrise shop Rue Saint-François 8, 1003 Lausanne
• Sunrise shop Place de la Gare 2, 1003 Lausanne
• Sunrise shop Rue Haldimand 20, 1003 Lausanne
• Sunrise shop Grand'Rue 4, 2000 Neuchâtel
• Sunrise shop Rue du Mont-Blanc 20, 1201 Geneva
Thank you for your understanding!
Your Sunrise Team.
If you wish to be contacted by one of our Sunrise agents:
1. Download and fill out the legitimation form
2. Fill in the contact form and upload the legitimation form
together with your ID documents
3. Fill in all required fields
4. A Sunrise agent in your area will contact you to manage your request.
Your online customer center - My Sunrise