Change to your contract terms and price adjustment as of 1 August 2025 

The current GT&C (November 2024 version) is available here.

The price adjustment for Sunrise Business Internet and call plans will apply to existing business customers (for contracts concluded before 1 February 2025) from 1 August 2025. You will see the adjusted price for the first time on your August bill: for example, in your My Sunrise account or on your Sunrise Business portal.

Despite general cost increases due to higher rental prices, insurance and construction costs, access charges for third-party networks, and equipment and personnel costs, we have managed to offer you stable product prices over the last few years.

At the same time, the requirements have steadily increased. Today, you benefit from products that are significantly improved compared to the products you originally received.

While your products have so far been spared price increases thanks to innovative technologies and greater cost efficiencies, Sunrise Business, like many other companies, can no longer fully absorb these rising costs.

The prices, which have remained unchanged for years, are being adjusted slightly and a small portion of the increased costs will be integrated into the monthly fees.

The general price increase applies to Sunrise Business connectivity products and to specially developed, individual business solutions.

You will find the list of affected products here: connectivity and landline solutions

Fees for your plan are increasing by 3.8%. If, for example, your net plan fees total CHF 100, the amount will increase to CHF 103.80.

The price adjustment does not apply to instalment payments for device/accessory plans.

The price adjustment for Sunrise Business Internet and call plans applies to existing business customers (for contracts concluded before 1 February 2025) from 1 August 2025. If you signed up for a new contract after 1 February 2025, you will not be affected by the price increase from 1 August 2025.

Your (lifetime) discount will remain in effect and will not change. The price increase only affects your base monthly fee, to which your (lifetime) discount will continue to apply.

Your volume discount will remain in effect and will not change. The price increase only affects your base monthly fee, to which your volume discount will continue to apply.

No, if your Sunrise plan is part of your company’s employee programme, you have a private customer plan with a separate contract. Your plan is therefore not affected by this price increase.

From 1 August 2025, the current General Terms and Conditions (November 2024 version) for business customers of Sunrise will apply.

The previous General Terms and Conditions (GT&C) for Sunrise business customers are no longer current and have therefore been revised. The current GT&C for business customers (November 2024 version), which will apply for you from 1 August 2025, can be found at www.sunrise.ch/b2b/gtc