New
Onboarding packages

Integrate your company’s landline number in Microsoft Teams

Business cloud calling via Microsoft Teams

The business landline number is integrated into Microsoft Teams via a Sunrise landline connection (Managed SIP Trunk) and does not require any on-site installation. When calling via the cloud, you no longer need any expensive phone infrastructure, avoiding costly wiring and operating costs. Our Onboarding packages come with the additional benefit of comprehensive package services and cost protection in installation and set-up. You’ll be sure of a successful start. Find out for yourself.

Why call with Microsoft Teams?

Benefits for your business and your employees:

Flexible calling

Use the landline number via
mobile phone, laptop and tablet

Limitless collaboration

Video conferences, chatting,
data exchange, and document editing

Work from anywhere and on any device

Access your data
from any location

Secure
data storage

Thanks to state-of-the-art
cloud technologies

High cost
savings

No infrastructure costs and
flexible license management

Onboarding packages and
24/7 support

Professional installation with
our Work Smart specialists

Video: The modern workplace with Microsoft Teams and Sunrise


Functionality

A simple explanation of modern cloud calling:

How are the landline numbers connected to the public phone network via Microsoft Teams?

Numbers are connected using an SIP Trunk (Sunrise Business voice direct cloud connect), which allows for an IP connection to the public phone network. All the necessary hardware components of the SIP Trunk are located in the high-availability Sunrise data centers. For more details, please refer to Managed SIP Trunking or the flyer on Business voice direct cloud connect.


Onboarding packages

Everything for a successful start:

With the Onboarding packages we support you and your partners during the installation process and guarantee a hassle-free start. Our Onboarding packages come with the benefit of comprehensive package services (e.g., kickoff call, admin basic training, on-site support) and cost protection in installation and set-up. Depending on your requirements you choose the right Onboarding package that suits your needs.


Details & prices (PDF)

Onboarding-485x365px

Procedure & Questions

Landline calling with Microsoft Teams in 4 steps:

  • Existing or new licenses? Both are no problem at all!

    You require Microsoft 365 1 licenses for landline calling with Teams. You can, but do not need to, purchase the licenses from Sunrise. Whatever the case, you can benefit from our cloud-based calling solution for Microsoft Teams trouble-free.

  • Existing or new licenses? Both are no problem at all!

    It’s up to you! You can either choose new phone number blocks or take your existing phone numbers with you as you switch to us (porting). 

  • Sunrise first activates the cloud-based calling solution SBV cloud connect (Managed SIP Trunk) and activates (or connects existing) Microsoft Teams licenses.
    Afterwards, the calling solution SBV cloud connect with Microsoft Teams is activated by our Professional Services Team. There is no need for on-site installation. 
  • From A to Z, with competent support

    We support you and your partners during the installation process and guarantee a hassle-free launch. Choose the Onboarding package that suits your needs. Our Onboarding packages come with the additional benefit of comprehensive package services (e.g., kickoff call, admin basic training, on-site support) and cost protection in installation and set-up. You’ll be sure of a successful start.

Frequently asked questions: 

  • For landline calling with Microsoft Teams, you will need one of the licenses listed below with the relevant Microsoft add-ons. 

     

    Compatible Microsoft 365/Office 365 licenses: 

    The following Microsoft 365/Office 365 licenses can be connected to the landline network with our Sunrise Business voice cloud connect.  

    • - Microsoft 365 Business Basic 
    • - Microsoft 365 Business Standard 
    • - Microsoft 365 Business Premium 

     

    Necessary Microsoft add-ons: 

    Any user who has one of the above licenses and with a landline connection and who needs to be available via Microsoft Teams, additionally requires the following add-ons: 

    • - Office 365 Enterprise E1 
    • - Office 365 Enterprise E3 
    • - Office 365 Enterprise E5 
    • - Microsoft 365 Enterprise E1 
    • - Microsoft 365 Enterprise E3 
    • - Microsoft 365 Enterprise E5 

     

    And the Microsoft 365 Phone System add-on

    • - Microsoft 365 Phone System add-on 

     

    The Microsoft licenses and add-ons can be purchased directly from our marketplace: https://marketplace.sunrise.ch/ 

  • Yes, the onboarding packages are a fixed element of our cloud connect product, and they guarantee both a smooth installation and seamless start. The onboarding packages are tailored to businesses of different sizes and with different requirements. You choose the package that suits your needs. If you have an IT partner who manages your Microsoft Teams environment, you can either select the IT Partner package (Sunrise installs cloud connect (landline connection) on Microsoft Teams and your partner configures the calling solution or the self installer package (you or your partner installs cloud connect (landline connection) on Microsoft Teams using one of the manuals created by us, and configure the calling solution yourself.
  • The costs are roughly made up of the following: 

    • - Microsoft licenses (see FAQ point 1) 
    • - Custom choice of rate plan, depending on your needs (user-based or channel-based) 
    • - Onboarding packages (installation packages) 
  • Sunrise offers two billing options for landline calling. Either «user-based», respectively phone number-based, or «channel-based». For more information on channel-based billing options, please visit the Business voice direct cloud connect website .
Order now!


Contact us

Do you have any more questions?

I look forward to introducing you to the advantages of Work Smart Voice

058 777 65 49

Make an appointment

Our references speak for themselves

Our strong Microsoft Partners