Existing or new licenses? Both are no problem at all!

You require Microsoft 365 1 licenses for landline calling with Teams. You can, but do not need to, purchase the licenses from Sunrise. Whatever the case, you can benefit from our cloud-based calling solution for Microsoft Teams trouble-free.

Existing or new licenses? Both are no problem at all!

It’s up to you! You can either choose new phone number blocks or take your existing phone numbers with you as you switch to us (porting). 

Sunrise first activates the cloud-based calling solution SBV cloud connect (Managed SIP Trunk) and activates (or connects existing) Microsoft Teams licenses.
Afterwards, the calling solution SBV cloud connect with Microsoft Teams is activated by our Professional Services Team. There is no need for on-site installation. 

From A to Z, with competent support

We support you and your partners during the installation process and guarantee a hassle-free launch. Choose the Onboarding package that suits your needs. Our Onboarding packages come with the additional benefit of comprehensive package services (e.g., kickoff call, admin basic training, on-site support) and cost protection in installation and set-up. You’ll be sure of a successful start.

For landline calling with Microsoft Teams, you will need one of the licenses listed below with the relevant Microsoft add-ons. 

 

Compatible Microsoft 365/Office 365 licenses: 

The following Microsoft 365/Office 365 licenses can be connected to the landline network with our Sunrise Business voice cloud connect.  

• - Microsoft 365 Business Basic 
• - Microsoft 365 Business Standard 
• - Microsoft 365 Business Premium 

 

Necessary Microsoft add-ons: 

Any user who has one of the above licenses and with a landline connection and who needs to be available via Microsoft Teams, additionally requires the following add-ons: 

• - Office 365 Enterprise E1 
• - Office 365 Enterprise E3 
• - Office 365 Enterprise E5 
• - Microsoft 365 Enterprise E1 
• - Microsoft 365 Enterprise E3 
• - Microsoft 365 Enterprise E5 

 

And the Microsoft 365 Phone System add-on

• - Microsoft 365 Phone System add-on 
  

 

The Microsoft licenses and add-ons can be purchased directly from our marketplace: https://marketplace.sunrise.ch/ 

Yes, the onboarding packages are a fixed element of our cloud connect product, and they guarantee both a smooth installation and seamless start. The onboarding packages are tailored to businesses of different sizes and with different requirements. You choose the package that suits your needs. If you have an IT partner who manages your Microsoft Teams environment, you can either select the IT Partner package (Sunrise installs cloud connect (landline connection) on Microsoft Teams and your partner configures the calling solution or the self installer package (you or your partner installs cloud connect (landline connection) on Microsoft Teams using one of the manuals created by us, and configure the calling solution yourself.

The costs are roughly made up of the following: 

• - Microsoft licenses (see FAQ point 1) 
• - Custom choice of rate plan, depending on your needs (user-based or channel-based) 
• - Onboarding packages (installation packages) 

Sunrise offers two billing options for landline calling. Either «user-based», respectively phone number-based, or «channel-based». For more information on channel-based billing options, please visit the Business voice direct cloud connect website .