Switching subscriptions

Quick access

Customize your subscription to meet your needs at any time

  • You can switch subscriptions directly through My Sunrise
  • All products available to you are shown together with any buy-out fees
  • In My Sunrise, you can also switch to Sunrise One
Attention: Any discounts you might have could be lost when you switch (e.g., promotions or combo discounts ).

Popular topics

  • Older mobile subscriptions that are no longer offered for sale can still be used. But the new rate plans offer more advantages.

    Tip: You can switch your subscription directly in My Sunrise . There, you can see all mobile subscriptions available to you.

    Attention: When you purchase a new device or accessory with an installment plan, you have to switch to a new mobile subscription (exceptions: Sunrise Freedom start, classic, relax, max, super max and Mobile Unlimited).

  • This is how you can switch from an old prepaid product to a current one.

    Switch to Sunrise Prepaid Unlimited
    Text UNLIMITED to 5522

    Switch to Sunrise Prepaid airbag
    Text AIRBAG to 5522

    We will send you an SMS confirming that the switch to the new rate has been completed.

    Important: You won't be able to switch back to your old rate. However, you can switch between Prepaid airbag and Prepaid Unlimited at any time.

    Tip: You can also switch from your prepaid product to a mobile subscription. This can be done via My Sunrise .

  • When switching your subscription, the difference between the new and the existing monthly subscription fee will be billed or credited on a pro rata basis from the time the switch is made until the end of the month.

Related topics