Here you find FAQ, user guides, and additional support information.
Find here the latest SBC improvements. For more information, please contact your service/account manager.
February, 2026
New «Sunrise Mailbox» and «Call forwarding» settings available
You can now manage voicemail and call forwarding directly from the subscription's setting page in the Business Cockpit, which allows users to quickly customize the subscription with no extra steps. Learn more here
December, 2025
New Parallel ringing function for the extra SIM "Business Surf & Talk Plus"
SBC users can configure the Parallel ringing function for the extra SIM “Business Surf & Talk Plus” directly in the Business Cockpit, allowing faster adjustments and reducing the need to contact customer service. Learn more here
July, 2025
New «Add user to act on your behalf» functionality
You can now access the «Add users to act on your behalf» feature which enables you to delegate access to trusted colleagues or assistants, allowing them to manage mobile subscriptions and perform tasks on your behalf. Learn more.
June, 2025
Redesigned «My account» section
The «My profile» section in the SBC User menu is now called «My account», offering a redesigned layout for a more pleasant user experience.
May, 2025
New «My approvals» section
The «My Approvals» page allows you to view and manage all SBC requests submitted by your team members. Learn more.
February, 2025
New feature «Account export» available
You can now download an excel file with all the information about your subscriptions and devices.
August, 2024
«Home» page redesign
The main page has been redesigned with a more user-friendly interface. Learn more about the changes.
July, 2024
Transfer your business subscription to a Sunrise private account
Now you can transfer your business mobile number to a residential Sunrise account. Learn more .
May, 2024
Order multiple devices
Now you can order mobile devices and accessories in one single request. Learn more .
July, 2023
Order mobile subscription
The operation «Order new subscription» have been redesigned. Simple and user-friendly. To see the update, click here.