Lost / stolen mobile phone
Please make sure you have your SIM card blocked immediately in case of loss or theft of your mobile phone. You can do this 24/7 via My Sunrise.
If your hardware is insured with Sunrise protect or call protect:
Report any damages directly to the insurer at the number: +41 43 210 27 45 or online at http://www.chubbprotect.ch/claimreport.
Important when reporting theft:
- Please block your SIM card first in My Sunrise
- and keep your police report handy