Protect yourself against threats on the Internet
Did you know that more than 300,000 new online threats, such as viruses, phishing or ransomware, emerge every day? Over a year, a third of all people in Switzerland fall victim to cyberattacks. With Surf Protect from Sunrise, we offer you the perfect solution that lets you surf the Internet securely.
Activate and surf securely instantly
No app or software needed: as soon as you’ve activated Surf Protect, you can surf securely on mobile networks or via the Sunrise router. What’s more, the technology is always up to date.
Protection for all your devices
Whether you need to protect a laptop, smartphone, smart TV, game console or your entire security system – Surf Protect keeps all your online devices protected against cyber threats.
Get maximum performance from your devices
Surf Protect gives you real-time security without any of the usual drawbacks. There’s no impact on Internet speed, device performance or battery life.
The right protection for every connection
For the mobile network: Surf Protect
Surf Protect keeps your devices protected from potential malware on all mobile networks by checking whether the websites you access pose a threat. The protection covers both our own Sunrise mobile network and the networks of our roaming partners abroad.
Landline and Wi-Fi: Surf Protect home
Surf Protect Home gives you the best protection against cyber threats when you use the landline network or Wi-Fi. Any devices that are connected to the Internet via your Sunrise Internet Box are protected automatically. Surf Protect checks continuously whether the websites you access pose a threat.
Typical cases we protect you against
"I received an update request for my e-mail account from the ‘Admin Message Center’. If I didn’t confirm the account by clicking a link, it would be deactivated.”
"When I start up the internet, a pop-up suddenly declares that my device has been blocked for security reasons. I need to pay CHF 150,- with a PaySafeCard.”
"I didn’t know what to do. My internet does not work right all the time - sometimes it even gets completely blocked.”
Activate and benefit from this protection today
You can add Surf Protect directly to your current Sunrise mobile subscription, a prepaid card or your Internet subscription. The option is also available for Sunrise Young subscriptions.
Register for Surf Protect either online via My Sunrise, by texting SURFPROTECT to 5522, by calling 0800 707 505, or by visiting any Sunrise shop.
Stay flexible: you can cancel this option at any time to the end of each billing month. If you cancel outside of this period, the fee for the full month will be due.
Frequently asked questions on security
When a website that poses a threat is accessed, the page is first blocked. A warning will notify you about the threat.
It is still possible to ignore the threat notice that you get from Surf Protect and you can choose to go ahead instead and access the website.
The term "phishing" refers to the attempt to gain access to an Internet user's personal information by means of fake websites, therefore committing identity theft. This means 2/3 obtaining confidential information, such as account information, Internet banking access information, credit card numbers, etc. Gaining access to this information allows criminals to withdraw money from your account, make purchases or shop online.
A virus is a self-replicating program that infiltrates other devices over the Internet, thus spreading itself. Once it has been activated, it can make changes to the operating system, modify other software or damage hardware.
The word "ransom" refers to a payment or demand that must be met in exchange for the release of something or someone. This is exactly what happens with ransomware. Ransomware is malware that locks the computer or encrypts the data stored there. The perpetrators blackmail their victims by clearly stating the screen and data will only be released after a ransom payment has been made. Sometimes they also threaten to delete or make the data public.
By circumventing security precautions, hackers attempt to gain access to a computer network, a computer, a secured component (for example, a chip card), or blocked data.
A botnet is a group of automated malware programs known as bots. Botnets connect computers to gigantic networks, without most of us ever knowing this has happened. Criminals manipulate computers, link them, and use them for their own purposes. These zombie PCs are used as a distribution center for spam, for example. Other botnets serve as a storage area for criminal schemes or help in gaining access to sensitive user data.
Surf Protect does not work if you have changed your default DNS settings.
The option protects you from harmful websites when surfing. However, it does not provide protection from threats that are introduced on a device through means other than accessed websites (for example, through e-mail attachments, data chips, connection with a PC, etc.), or that are already installed on a device. For this, a traditional anti-virus program is needed.