surf protect


With Sunrise Surf Protect, you’re protected against cyber threats.

Protect yourself against threats on the Internet

Did you know that more than 300,000 new online threats, such as viruses, phishing or ransomware, emerge every day? Over a year, a third of all people in Switzerland fall victim to cyberattacks. With Surf Protect from Sunrise, we offer you the perfect solution that lets you surf the Internet securely.

The right protection for every connection

Typical cases we protect you against

"I received an update request for my e-mail account from the ‘Admin Message Center’. If I didn’t confirm the account by clicking a link, it would be deactivated.”

Jenni M.

"When I start up the internet, a pop-up suddenly declares that my device has been blocked for security reasons. I need to pay CHF 150,- with a PaySafeCard.”

Cristoph S.

"I didn’t know what to do. My internet does not work right all the time - sometimes it even gets completely blocked.”

Silvia F.

Activate and benefit from this protection today

You can add Surf Protect directly to your current Sunrise mobile subscription, a prepaid card or your Internet subscription. The option is also available for Sunrise Young subscriptions.


Register for Surf Protect either online via My Sunrise, by texting SURFPROTECT to 5522, by calling 0800 707 505, or by visiting any Sunrise shop.

Stay flexible: you can cancel this option at any time to the end of each billing month. If you cancel outside of this period, the fee for the full month will be due.

Frequently asked questions on security

When a website that poses a threat is accessed, the page is first blocked. A warning will notify you about the threat.

It is still possible to ignore the threat notice that you get from Surf Protect and you can choose to go ahead instead and access the website.

The term "phishing" refers to the attempt to gain access to an Internet user's personal information by means of fake websites, therefore committing identity theft. This means 2/3 obtaining confidential information, such as account information, Internet banking access information, credit card numbers, etc. Gaining access to this information allows criminals to withdraw money from your account, make purchases or shop online.

A virus is a self-replicating program that infiltrates other devices over the Internet, thus spreading itself. Once it has been activated, it can make changes to the operating system, modify other software or damage hardware.

The word "ransom" refers to a payment or demand that must be met in exchange for the release of something or someone. This is exactly what happens with ransomware. Ransomware is malware that locks the computer or encrypts the data stored there. The perpetrators blackmail their victims by clearly stating the screen and data will only be released after a ransom payment has been made. Sometimes they also threaten to delete or make the data public.

By circumventing security precautions, hackers attempt to gain access to a computer network, a computer, a secured component (for example, a chip card), or blocked data.

A botnet is a group of automated malware programs known as bots. Botnets connect computers to gigantic networks, without most of us ever knowing this has happened. Criminals manipulate computers, link them, and use them for their own purposes. These zombie PCs are used as a distribution center for spam, for example. Other botnets serve as a storage area for criminal schemes or help in gaining access to sensitive user data.

Surf Protect does not work if you have changed your default DNS settings.

The option protects you from harmful websites when surfing. However, it does not provide protection from threats that are introduced on a device through means other than accessed websites (for example, through e-mail attachments, data chips, connection with a PC, etc.), or that are already installed on a device. For this, a traditional anti-virus program is needed.

Have more questions?