Using Sunrise TV

Quick access

This is what TV should be

  • Manage all of your products online in My Sunrise, where you will find all information and functions
  • Channel packages (Teleclub, Kids TV, language packages) and additional services (Netflix, Sky Sports, Sport Events) can be added directly through the TV menu
  • Interactive instructions for Sunrise TV - devices and functions explained step-by-step

Popular topics

  • Interactive instructions

    Tips for TV, recordings, security, special functions and the TV app – everything explained step-by-step

    Tip: Find the channel overview, options and offers, a feature overview and much more on the Sunrise TV product page .

    PDF instructions

  • Watch TV on the go and benefit from all the advantages you are used to getting with the Sunrise TV app

    Interactive instructions

    Download, connect and set up the TV app – everything explained step-by-step

    Tip: Further instructions for the Sunrise TV app can be found on the TV app info page .
  • Requirements, accessibility and activation

    • You need the Sunrise TV Box UHD to watch Netflix through Sunrise TV.
    • Netflix is also available in the mobile network with the Netflix app. However, Netflix is not available in the Sunrise TV app.
    • Activation is done through the Sunrise TV menu.

    Offer and content, billing, settings and cancellation

    • Netflix is solely responsible for the offer and content.
    • Billing is done directly by Netflix according to the payment method that you entered when you registered.
    • All settings and any cancellation can be made on the Netflix website.

    Forgotten password / Reset
    You can reset your Netflix password at any time on the Netflix website.

    Help and support
    A large database with FAQs is available on the Netflix website.

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