The Bluetooth remote control for the Sunrise TV Box UHD does not respond

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Does the LED for the remote control light up at the same time as the LED on your Sunrise TV Box UHD? Please first check the batteries in the remote control and replace them if needed.

If the batteries are ruled out as the cause, please restart your TV Box by disconnecting the power for 10 seconds.

If the remote control still does not respond, you can reset it by pressing and holding buttons 7 and 9 simultaneously for 2 seconds. The TV Box UHD will now report that the remote control cannot be detected. The connection process can be restarted by pressing any button.

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