My Sunrise

    • Premium SMS messages

    Premium SMS cost control
    Premium SMS blocking
    Premium SMS provider search

    Premium SMS - value-added services

    Premium SMS are paid short messages used to access so-called value-added services, such as public transport tickets, games, donations, competitions, chats, adult entertainment, or information (e.g., horoscopes, sports news). These services are offered by third parties and are billed via the mobile phone invoice or deducted from the prepaid credit upon receipt of the Premium SMS.

    NOT AVAILABLE

    Important information

    • The service providers are responsible for the content, services, and prices of the offers.

    • Premium SMS are delivered via 3- to 5-digit short codes and are generally available from the age of 16 with Sunrise. In MySunrise, usage can be activated for users under 16 (services for ages 18 and above are excluded).

    • Short numbers starting with 6 are assigned to so-called "adult services" and are reserved for users aged 18 and over.

    • Premium SMS can only be charged if the user has previously given their consent (OPT-IN via SMS to the short number or via the payment confirmation page by entering the SMS PIN). Without an "OPT-IN", no Premium SMS charges can be applied.

    • A subscription for premium SMS is valid per service for a maximum of 6 months or a total amount of CHF 400.

    • Sunrise offers cost control and blocking options for premium SMS in MySunrise. These apply either generally to premium SMS or specifically to dedicated short numbers or categories.

    • To avoid further charges, an SMS with the text "STOP" or "STOP ALL" must be sent to the respective short number.

    Premium SMS categories

    Adult - 18 years and older

    Donations - 16 years and older

    Food & Beverage - 16 years and older

    Info & Entertainment - 16 years and older

    Public Services - 16 years and older

    The age restriction is determined by the age of the contract holder or the separately specified user of a mobile number.

    More information on youth protection

    NOT AVAILABLE

    Security warning

    Installing apps from unknown sources can pose a serious security risk. These apps may bypass standard protections and, if granted permissions carelessly, can subscribe to Premium SMS services without your knowledge.

    This can lead to unexpected charges and compromise your device’s security.

    To protect yourself:

    • Only install apps from trusted sources (e.g., official app stores).

    • Carefully review permission requests during installation.