Wi-Fi name and password

Connect Box 1

Change network name (SSID) and password

This tells you how to reset or change the Wi-Fi name and password for your Connect Box 1.

Changing your Wi-Fi name and password in My Sunrise

Simply and conveniently change the name and password of your Wi-Fi in My Sunrise:

  1. Log in to your My Sunrise customer account.

  2. If you have several Sunrise products: Select your Internet product in the overview.

  3. Start the Wi-Fi Settings process to change your name and password.

Admin area

How to change the Wi-Fi name and password via your browser:

1. Open your Internet browser and enter in the address line.

2. Enter «Settings password» (see image «Find login details»).

3. Select «Advanced settings».

4. Select «Configure your Wi-Fi connection».

5. Enter name and/or password and click «Accept changes».

6. After you have changed the SSID and/or the password, you will have to reconnect your devices to the Wi-Fi.


You need to be connected to the Connect Box 1 Wi-Fi (or its LAN cable) to access the admin area.

Where is the Wi-Fi password?
Community help
Are you looking for a solution? Consult other customers and experts and become part of our Sunrise Community.
To the Community