Display with control buttons
Connect Box 5G Ultra
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On the home screen, you can see the current status of your Connect Box 5 Ultra at a glance:
Internet connection strength
Connection type (4G / 5G)
WiFi status (On / Off)
Additional icons, if applicable, such as error or system notifications
Tip: If the signal shows only one to two bars, try moving the modem to another place in your home until you find a stronger signal.
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Start with the OK button to enter the menu to begin configuring your Connect Box 5G Ultra.
Use the arrow buttons (▲ / ▼) to navigate through the menu. Press the OK button to confirm your selection.
The display lets you view various information and adjust settings directly on the device.
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In the Settings menu, you can find important device information and management functions:
View firmware information
Change the display language
QR code to access the support website
Reset the modem to factory settings
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You can turn WiFi on or off directly from the display.
Open the menu.
Select WiFi.
Use the arrow keys to navigate to WiFi Switch on/off.
Confirm your preferred setting by pressing OK.
You can also view the following information:
WiFi name (SSID)
WiFi password
QR code for WiFi connection
Guest QR code
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With the built-in diagnostics feature, you can check the status of your Internet connection.
The following information is available:
Status of Network
Status of WiFi
Status connection
Performance test
Connection diagnostics via QR code (Online Diagnostic)
The diagnostic feature helps you quickly identify potential connection issues.
If a problem is detected, you can scan the displayed QR code with your smartphone. This will take you directly to additional support options and provide you with personalized assistance from technical support.