Flex Upgrade with AppleCare Services
Protection, service, support and iCloud+ for your iPhone
Flex Upgrade for iPhone includes service and support from Apple, with certified repairs at Apple Stores and Apple Authorized Service Providers using genuine Apple parts, and priority access to Apple Support. You also get iCloud+ with 50 GB of storage, free for the duration of your plan.
Accidental damage protection
Express Replacement Service
Same-day screen repair in most major metropolitan areas world wide
Apple-certified repair or replacement with genuine Apple parts
Repair service at Apple Stores and Apple Authorized Service Providers
Priority access to Apple Support
iCloud+ with 50GB of storage
iCloud Backup to keep your content safe and secure in the event of theft, loss or damage
Privacy protections for web browsing and email with iCloud Private Relay and Hide My Email
Support directly from Apple
How to get technical support
The best place to start is getsupport.apple.com. Just answer a few questions and you’ll be presented with options to help resolve your issue.