Sunrise Smart Upgrade

Sunrise Smart Upgrade is an easy way to get the latest smartphone every two years.

All conditions for Smart Upgrade can be found in the factsheet:

Smart Upgrade for iPhone

With Sunrise, you can get any iPhone model at a discount in the amount of its expected value in 24 months’ time.

Thanks to the discount, your monthly instalments are 25% lower for the latest iPhone models compared to a standard device plan (with the exception of the iPhone SE). For all other iPhone, the monthly instalments are 20% lower compared to a standard device plan.

Smart Upgrade for Samsung smartphones

With Sunrise, you can get a discount on the following Samsung smartphones:

  • Galaxy S23

  • Galaxy S23+

  • Galaxy S23 Ultra

  • Galaxy S24

  • Galaxy S24+

  • Galaxy S24 Ultra

  • Galaxy S23 FE

  • Galaxy Z Flip 5

  • Galaxy Z Fold5

The discount corresponds to your Samsung smartphone’s expected value in 24 months’ time and reduces your monthly instalments for the latest Samsung smartphones by 25% compared to a standard device plan.

What options do I have after two years?

Sunrise Smart Upgrade offers you complete flexibility. After 24 months, you can decide whether you want to upgrade or keep your current smartphone. You have the following four options:

  • Upgrade to any new smartphone. Return your current smartphone within 14 days of receiving the new iPhone.

  • Keep your current smartphone and conveniently pay the remaining amount with an additional 12-month installment plan.

  • Keep your current smartphone and pay the remaining amount all at once.

  • Hand back your current smartphone.

What are the terms of exchange?

As long as the device is fully functional, it is classified as Good.

  • Good = The smartphone may have marks, dents and scratches, but no broken parts (screen, port, etc.), and the battery must be over 80% functional.

    In this case, the value of the smartphone is 100% of the remaining amount. You can upgrade to a new smartphone without making any further payments.

  • Damaged = The smartphone has a crack in the screen, broken ports, is bent or the battery is below 80%.

    In this case, the smartphone must be examined in more detail, and a revaluation may be required.

  • Broken = The smartphone does not function, the display is not working, the battery is swollen, liquid damage, LCD problems, non-original parts have been installed or the iPhone has been reported as lost or stolen.

    Grade C devices are recycled by our licensed partner in Switzerland. In this case, the remaining amount will be recalculated.

What happens to my old device?

Your returned smartphone will be refurbished and resold by our certified Swiss partner – giving your smartphone a second life in the interest of the environment. In the unlikely event that your smartphone can’t be refurbished, our partner will recycle the device professionally.

Is early cancellation possible?

As with any device plan, you can cancel Sunrise Smart Upgrade at any time. In the event of an early cancellation, you have to pay all outstanding monthly installments and the remaining amount of your smartphone. For information on how much you would have to pay in the event of an early cancellation, please visit My Sunrise.


Change of ownership not possible

With Sunrise Smart Upgrade, the contract cannot be transferred to another person.