Sunrise Smart Upgrade

Sunrise Smart Upgrade is an easy way to get the latest smartphone every two years.

All conditions for Smart Upgrade can be found in the factsheet:

Smart Upgrade for iPhone

When you purchase an iPhone 18 Pro or iPhone 18 Pro Max, Sunrise grants you a discount of up to 30%. This discount corresponds to the estimated residual value of your iPhone after 24 months.

Thanks to this discount, you benefit from monthly instalments that are up to 30% lower for the latest iPhone Pro models compared to a standard device payment plan. For all other iPhone models, the monthly instalments are up to 20% lower than with a standard device payment plan.

Smart Upgrade for Samsung smartphones

With Sunrise, you can get a discount on the following Samsung smartphones:

  • Galaxy S26

  • Galaxy S26+

  • Galaxy S26 Ultra

  • Galaxy S25

  • Galaxy S25+

  • Galaxy S25 Ultra

  • Galaxy S24

  • Galaxy S24+

  • Galaxy S24 Ultra

  • Galaxy S23

  • Galaxy S23+

  • Galaxy S23 Ultra

  • Galaxy S23 FE

  • Galaxy Z Flip6

  • Galaxy Z Fold6

  • Galaxy Z Flip5

  • Galaxy Z Fold5

The discount corresponds to your Samsung smartphone’s expected value in 24 months’ time and reduces your monthly instalments for the latest Samsung smartphones by 25% compared to a standard device plan.

What options do I have after two years?

Sunrise Smart Upgrade offers you complete flexibility. After 24 months, you can decide whether you want to upgrade or keep your current smartphone. You have the following four options:

  • Upgrade to any new smartphone. Return your current smartphone within 14 days of receiving the new iPhone.

  • Keep your current smartphone and conveniently pay the remaining amount with an additional 12-month installment plan.

  • Keep your current smartphone and pay the remaining amount all at once.

  • Hand back your current smartphone.

All information about the Smart Upgrade process in the 24th month can be found here:

What are the terms of exchange?

As long as the device is fully functional, it is classified as Good.

  • Good = The smartphone may have marks, dents and scratches, but no broken parts (screen, port, etc.), and the battery must be over 80% functional.

    In this case, the value of the smartphone is 100% of the remaining amount. You can upgrade to a new smartphone without making any further payments.

  • Damaged = The smartphone has a crack in the screen, broken ports, is bent or the battery is below 80%.

    In this case, the smartphone must be examined in more detail, and a revaluation may be required.

  • Broken = The smartphone does not function, the display is not working, the battery is swollen, liquid damage, LCD problems, non-original parts have been installed or the iPhone has been reported as lost or stolen.

    Grade C devices are recycled by our licensed partner in Switzerland. In this case, the remaining amount will be recalculated.

What happens to my old device?

Your returned smartphone will be refurbished and resold by our certified Swiss partner – giving your smartphone a second life in the interest of the environment. In the unlikely event that your smartphone can’t be refurbished, our partner will recycle the device professionally.

Is early cancellation possible?

As with any device plan, you can cancel Sunrise Smart Upgrade at any time. In the event of an early cancellation, you have to pay all outstanding monthly installments and the remaining amount of your smartphone. For information on how much you would have to pay in the event of an early cancellation, please visit My Sunrise.

NOT AVAILABLE

Change of ownership not possible

With Sunrise Smart Upgrade, the contract cannot be transferred to another person.