Manage subscription or Prepaid product and block services
Switch subscription or Prepaid product
Switch mobile subscription
You can switch subscriptions directly through My Sunrise. All products available to you are shown together with any buy-out fees:
Switch Prepaid product
You can very simply switch to a current Prepaid product via SMS:
Switch to Sunrise Prepaid Unlimited
Send an SMS reading UNLIMITED to 5522
Switch to Sunrise Prepaid airbag
Send an SMS reading AIRBAG to 5522
We will send you a confirmation via SMS as soon as the switch to the new rate has taken place.
Switch to a mobile subscription
Visit My Sunrise if you would like to switch from a Prepaid product to a mobile subscription:
Billing after subscription switch
Your first bill after switching subscriptions will look slightly different to what you’re used to. Find out more:
Add or remove options
In My Sunrise, you can add options to your mobile product and also remove them again.
Examples of additional services include:
Apple Music
Sunrise multicard
Sunrise surf protect
Sunrise my country flat
and many more
Block services
Fee-based services can be quickly and simply blocked and unblocked again in My Sunrise.
Examples of services include:
Fee-based numbers in Switzerland
International calls/roaming
Sunrise Pay
Premium SMS
etc.