Sunrise Prepaid products
In My Sunrise
Check and top up your credit
Query current time credit:
*121# Call button
Top up credit:
With refill code: *131*Code# Call button
With credit card: *137*Amount# Call button
With credit card (not your own): *137*Amount*Mobile phone number# Call button
Important: The credit card must be registered in advance in My Sunrise.
Other ways to top up
Here you'll find an overview of all top up options
- Your prepaid products will be deleted after 18 months without use (calls, SMS, surfing) and the credit will expire.
- Sunrise has the right to cancel the prepaid contract. The phone number in question is returned to Sunrise without compensation and is reassigned.
- Sunrise prepaid mobile phones have a SIM lock for two years after purchase and therefore can only be used with a Sunrise SIM card during these two years.
- After the two years have expired, the SIM lock can be removed from the device in a Sunrise shop or by calling 0800 707 707.