Billing and payment

Special and short numbers

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  • Special numbers are numbers such as 090x, 080x, 084x or 087x. These numbers incur additional costs and have their own rates. Providers of special numbers are legally obligated to provide information on the price per minute.

    You can find details about special numbers here:

    Important: Calls to 090x numbers can be blocked in My Sunrise , but calls to 080x, 084x or 087x numbers can’t be blocked.

  • Short numbers are numbers for emergency or information services, e.g. the police, fire department, etc.

    You can find details on short numbers here:

    Important: Calls to short numbers can’t be blocked.

  • International value-added service numbers are foreign telephone numbers for which higher prices apply. Any minutes included in subscriptions or options cannot be used for international value-added service numbers, which are always billed additionally.

    The table below lists the prefix numbers for international value-added service calls and the corresponding rates per minute. International value-added service numbers not included in this table will either be charged at the standard rate for international calls, or they are blocked.

    CHF 1.– / MIN.

    Billing by the minute

    • Prefix

      Country

    • +43 810

      Austria

    • +43 820

      Austria

    • +35 87

      Finland

    • +33 8

      France

    • From +49 700 to +49 701

      Germany

    • From +47 02 to +47 09

      Norway

    • +47 1882

      Norway

    • +47 1881

      Norway

    • +47 810

      Norway

    • +47 815

      Norway

    • +34 51

      Spain

    • +34 70

      Spanien

    • +34 80

      Spain

    • +34 90

      Spain

    • +44 70

      United Kingdom

    • From +44 843 to +44 845

      United Kingdom

    CHF 3.– / MIN.

    Billing by the minute

    • Prefix

      Country

    • From +42 0840 to +42 0842

      Czech Republic

    • From +42 0847 to +42 0849

      Czech Republic

    • From +44 870 to +44 873

      United Kingdom

    CHF 5.– / MIN.

    Billing by the minute

    • Prefix

      Country

    • +37 460

      Armenia

    • From +38 56 to +38 58

      Croatia

  • Attention: Calls to short numbers and value-added service numbers (e.g., 911, 111, 08xx, 09xx etc.) abroad are subject to a charge, even if these numbers are toll-free numbers in the country you are in.

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