My Sunrise

    • Current service notes and malfunctions

    Unfortunately, disruptions from maintenance works or unforeseen events cannot be entirely prevented. Our technicians do their best to ensure that any disruptions are cleared up as quickly as possible.

    Regional events with Internet, TV and Landline

    Please enter your postal code, street or city to check if there is a regional incident.

    Regional events in the mobile network

    Please open the map and enter your address or click directly into the map to check if there is a regional event in the mobile network, e.g. maintenance work on an antenna.

    Open map

    Personalised troubleshooting

    Check your mobile phone connection in My Sunrise and get customized solutions for your mobile network problem.

    Live diagnosis in My Sunrise
    Archive - Resolved network and service interruptions