Help and support with HBO Max
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On your Sunrise TV, go to «TV Shop» in the main menu.
Under the «Entertainment» category, choose HBO Max.
Select your HBO Max subscription and confirm it with your PIN.
Further information can be found in the HBO Max Help Center.
Yes. Once you've purchased the HBO Max option (via My Sunrise, Sunrise eShop, Sunrise shop or the Call Center), you'll receive an activation email with instructions on how to link your existing HBO Max account.
The link in the email is valid for 7 days and can only be used once. If you need more time, you can send a new activation email to your email address at any time via My Sunrise. To do so, click on the “Manage” link.
Call our free technical support team on 0800 707 707.
Further information can be found in the HBO Max Help Center.
Once you've purchased the HBO Max option (via My Sunrise, Sunrise eShop, Sunrise shop or the Call Center), you'll receive an activation email from Sunrise with instructions on how to complete the registration to use the Streaming Service. As soon as the registration is complete, you can use HBO Max.
Note: Please remember your username and password that you use for your HBO Max account.
Tip:
To use HBO Max immediately, book the service directly through your Sunrise TV Box. To do so, go to the “TV Shop” on the “Home” screen. Activation is quick and easy using the QR code displayed on the screen.
In My Sunrise, under Entertainment, click on the "Manage" link and then on "Change".
Note:
You can upgrade at any time. You can only downgrade once the current term has expired.
In My Sunrise, under Entertainment, you can deactivate subscribed Streaming Services.
Note:
Alternatively, you can also cancel your HBO Max account right on your Sunrise TV Box. To do this, go to the Home screen, navigate to «TV Shop» and then to «My Subscriptions».