Help and support with YouTube Premium
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On your Sunrise TV, go to «TV Shop» in the main menu.
Under the «Entertainment» category, choose YouTube Premium.
Select your YouTube Premium subscription and confirm it with your PIN.
For more information on YouTube Premium, please visit YouTube Help.
Yes. Once you've purchased the YouTube Premium option (via My Sunrise, Sunrise eShop, Sunrise shop or the Call Center), you'll receive an activation email with instructions on how to link your existing YouTube Premium account.
The link in the email is valid for 7 days and can only be used once. If you need more time, you can send a new activation email to your email address at any time via My Sunrise. To do so, click on the “Manage” link.
Call our free technical support team on 0800 707 707.
For more information on YouTube Premium, please visit YouTube Help.
Once you've purchased the YouTube Premium option (via My Sunrise, Sunrise eShop, Sunrise shop or the Call Center), you'll receive an activation email from Sunrise with instructions on how to complete the registration to use the Streaming Service. As soon as the registration is complete, you can use YouTube Premium.
Note: Please remember your username and password that you use for your YouTube Premium account.
Tip:
To use YouTube Premium immediately, book the service directly through your Sunrise TV Box. To do so, go to the “TV Shop” on the “Home” screen. Activation is quick and easy using the QR code displayed on the screen.
To subscribe to YouTube Premium with Sunrise, you need a primary product such as a mobile, internet or Home Security subscription.