Next steps for:
Home Security Basic without professional installation
After placing your order, the devices will be delivered to you in the post. In the meantime, you can prepare for Home Security by creating a My Sunrise login and downloading the Home Security app.
The Home Security Basic subscription does not include professional installation. You perform the installation yourself using our manual. If you would prefer support with the installation, a technician can be arranged by calling customer service at 0800 707 707.
Your Home Security devices will be delivered to your address by post.
Once your package has been shipped, you will receive an SMS with a link to track your delivery.
You need a My Sunrise login to access the Home Security app.
If you don’t have one yet, create it quickly here.
Get the Home Security app.
Simply scan this QR code or download the app from the App Store or Google Play:
Step-by-step instructions
For self-installation, simply follow the step-by-step instructions in our manual.
Download the PDF guide
Option: Professional installation (CHF 150)
If you prefer, you can arrange for a technician to perform the installation.
Simply contact our customer service at 0800 707 707.