Guard and Insurance
Available for: Home Security Complete subscription
Guard Response
Professional, certified Swiss security guards ensure rapid intervention, arriving on site within 30 minutes. Available around the clock, they will guard your property for up to two hours, providing reliable protection and peace of mind. This service is provided by a third party company.
How does the Guard Response service work?
Guard dispatched if alarm is triggered.
Customer can switch off the alarm with no charge within the first three minutes.
Guard will be on site within 30 minutes.
Guard will check the property from the outside.
Guard will upload a report and (if appropriate) pictures.
Customer will receive this information within the app.
Guard then either:
a) Calls the police.
b) Stays on site until someone arrives.
Billing
Call-outs are included in the Complete subscription.
If guard does not arrive within 30 minutes, the call-out will not be regarded as having taken place.
Two hours spent on site are included; extra costs are incurred after that period.
Zurich Versicherung
In emergency situations at home, every second counts; you want quick and uncomplicated help around the clock, without long phone calls and a hefty costs.
Service details
If an emergency occurs at the insured location, Zurich Versicherung will arrange for specialists to take the immediate measures necessary. An emergency is defined as the occurrence of a sudden event which, without immediate action, causes damage or exacerbates damage that has already occurred.
The insurance covers the costs of the one-off deployment of the specialist called out, up to a maximum of CHF 1,000 per event.
Psychological support: Free psychological counselling after an incident by a qualified doctor, psychologist or psychiatrist of choice (up to a maximum of CHF 1,000)
Handyman service: Free emergency handyman service for all kinds of repairs after an incident (up to a maximum of CHF 1,000)
Locksmith service: Free emergency locksmith service in the event of lost keys (up to a maximum of CHF 1,000)
Electrician and plumbing service: Free electrician and plumbing service in the event of a power outage or problems with drains and hot water (up to a maximum of CHF 1,000)