Set up and use eSIM
The eSIM is your digital SIM card.
Learn how the eSIM works and how to order and set it up.
What is an eSIM and how does it work?
The eSIM replaces the physical SIM card and allows you to simply use other phone numbers with the same smartphone (dual SIM mode).
An eSIM chip is permanently integrated into your device and receives all the information you need from your eSIM profile.
How to set up your eSIM
With a self-install profile
With a self-install profile, you will automatically receive a message on your mobile phone and can easily install your eSIM profile.
With an eSIM Digital voucher profile
Scan the QR code on your digital or physical voucher to set up your eSIM profile.
You can download your eSIM profile again on the same device for free. Please use the eSIM voucher to do so.
If you have an eSIM Digital voucher, you can display the activation code (QR code) in My Sunrise again and then scan it.
When you start using a new mobile phone, you must transfer your eSIM profile to the new device.
You can simply transfer the mobile rate plan to the iPhone when you set it up for the first time.
Instructions for transferring the eSIM profile to the iPhone.
For Android devices, proceed as follows: