Activate and use We Connect extra SIM watch

With We Connect extra SIM watch, you can also use your mobile subscription on your smartwatch: make calls, send messages and stream music – whenever you want.
We will explain to you how to set up and use We Connect extra SIM watch on your smartwatch.

Requirements for connecting your smartwatch

Requirements and activation

You will need:

a Sunrise mobile subscription
an iPhone 6 or later
at least the operating system iOS 11.2 or higher
an Apple Watch with at least watchOS 4.2 or higher
carrier settings with at least Sunrise 31.1

Search for and install carrier settings

Make sure that your iPhone is connected to Wi-Fi or a mobile network.
Select Settings > General > About. If an update is available, an option to update the carrier settings will be shown.

Connect up to five devices

You can connect up to five Apple Watch devices to your mobile subscription.

Activate We Connect extra SIM watch on the Apple Watch

During the Apple Watch pairing process

The easiest thing to do is to activate the We Connect extra SIM watch option while pairing your Apple Watch with your iPhone.

Afterwards in the app

You can also activate the We Connect extra SIM watch option at a later date. Use the Apple Watch iPhone app to do so.

Requirements for activation with the Samsung Galaxy Watch LTE

You will need:

a Sunrise mobile subscription
a Galaxy smartphone
at least the operating system Android OS 8.0 or higher
at least 1.5 GB of RAM on your smartphone
a Samsung Galaxy Watch LTE with at least watchOS Tizen 4.0 or higher
carrier settings with at least Sunrise 31.1

Purchase a Samsung Galaxy Watch LTE from Sunrise

You didn't purchase your Samsung Galaxy Watch from Sunrise? In this case, it's possible that the watch is not supported.
The Samsung Galaxy Watch LTE from Swisscom has specific software and therefore cannot be used on the Sunrise mobile network.

Connect up to five devices

You can connect up to five Apple Watch devices to your mobile subscription.

Activate We Connect extra SIM watch on the Samsung Galaxy Watch LTE

During the pairing process

The easiest thing to do is to activate the We Connect extra SIM watch option while pairing your Samsung Galaxy Watch LTE with your Samsung smartphone in the Galaxy Wearable app.

Afterwards in the app

You can also activate the We Connect extra SIM watch option at a later date. Use the Samsung Galaxy Wearable app to do so.

Connect the Samsung Galaxy Watch LTE to your smartphone from another manufacturer

Your smartphone must run on the operating systems Android OS 5.0 or higher or Apple iOS 09.0 or higher.
Please visit us in a Sunrise Shop to set up the We Connect extra SIM watch option on your Samsung Galaxy Watch LTE.

Use abroad

Roaming

Apple Watch (from watchOS 9.4 with Apple Watch Series 5, Apple Watch SE, Apple Watch Ultra and later) and the Samsung Galaxy Watch support international roaming and can be used abroad. Please note that with the Apple Watch, the requirements for VoLTE Roaming must be met.

Some devices cannot receive a roaming SMS so you may not receive an SMS with the price information for using the device abroad.

Data roaming must be enabled on the Apple Watch:

Use Bluetooth connection

With the Bluetooth connection to your smartphone, you can use your smartwatch to make and receive calls.
The smartwatch uses your mobile phone’s mobile network.

Usage by a third party

Not recommended

The We Connect extra SIM watch option is linked to your mobile subscription and your phone number.

Devices and subscriptions are linked

Since the We Connect extra SIM watch option is linked to your mobile subscription and your phone number, the third party could receive calls to your phone number, read your messages and access your apps.

Contact