How to use Disney+ with your Premium Plus subscription

As a customer with a Sunrise Premium Plus subscription, Disney+ Standard with adds is already included in your subscription.

Activate Disney+ step by step: Whether you want to activate it via your Sunrise TV Box with the remote control or online via your My Sunrise customer portal, we’ll show you what to do here.

You see the white Disney+ logo on a teal background.

Activate Disney+ via remote control

TV screen showing the Sunrise TV main menu with preview images of various shows
1. Turn on the Sunrise TV Box

On your Sunrise TV, navigate to «TV Shop» on the main menu and press «OK» on the remote control.

TV screen showing the Sunrise TV Shop with visible categories such as "My subscriptions" and more options
2. In the TV Shop

Navigate to «My subscriptions» and press «OK».

TV screen showing the “My subscriptions” section on Sunrise TV. “Premium Plus” is highlighted for activation.
3. Activate Premium Plus

Under the «My subscriptions» category, you’ll see all your active subscriptions. Select Premium Plus (marked with «!») and press «OK» again on the remote control to activate your Premium Plus subscription.

TV screen displays the message “Loading QR code, please wait” with a spinning circle, an image of a smartphone scanning a QR code on a TV, and a note saying the process can take up to 3 minutes. Two buttons: “Close” and “Activate at a later time via e-mail”.
4. The QR code will load

Loading can take up to three minutes.

Please don't turn off the Sunrise TV Box during this time.

TV screen with the title “Activate Disney+” and a QR code highlighted in red. Below are two buttons: “Activate next product” and “Activate at a later time via e-mail”. On the right, an image shows a phone scanning a QR code on a TV with the text: “Loading the QR code can take up to 3 minutes.”
5. Scan the QR code

To activate Disney+, scan the QR code on your TV screen with your mobile device. You’ll be redirected to the Disney+ registration page.

Important: Once you start the activation, please complete it within one hour – after that, the link (token) will expire.

Five smartphones in a row with red arrows in between, illustrating each step of the Disney+ registration process on a mobile device.
6. Register for Disney+

This will take you to the Disney+ registration page on your mobile device.

Please follow the instructions on your mobile device's screen.

QR code is no longer needed. The screen shows a smartphone with a checkmark on the right and the message: “Have you finished activationg your subscription? Complete activation to see the next steps.” Two buttons below: “Close” and “Activate at a later time via e-mail.”
7. Complete registration

After completing your registration for Disney+, close the window on your TV screen by clicking on «OK» («Close»).

A TV screen displays the title “Activation Status” with additional information. At the bottom, a red-highlighted button reads “Go to Apps”.
8. Confirm by clicking «OK»

Press «OK» («Go to Apps») to continue.

The Sunrise TV Box app screen displays various apps. Disney+ is highlighted in red. Users are prompted to press OK to select Disney+.
9. Open the Disney+ app

The app screen will appear. Navigate to Disney+ and press «OK».

The Disney+ app is open. The “Log In” option is highlighted on screen. Users are prompted to press OK to proceed with login.
10. Log in to Disney+

You’re now in the Disney+ app. Select «Log in» and press «OK».

Note: You only need to log in to the Disney+ app on your TV once. Your login information will be saved after the initial setup.

The Disney+ login screen is visible on the TV. Users are prompted to enter the email address they used during registration.
11. Enter email address

Enter the email address you used on the Disney+ registration page.

The Disney+ login screen on the TV shows the password entry field. Users are prompted to enter the password they chose during registration.
12. Enter password

Enter the password you set on the Disney+ registration page.

Auf dem Fernseher ist der Startbildschirm der Disney+ App zu sehen. Verschiedene Serien und Filme sowie Marken wie PIXAR, Marvel und National Geographic sind dargestellt.
13. Discover Disney+

Disney+ is now activated.

We hope you enjoy watching all the great content!

Activate Disney+ via My Sunrise

The screen displays the My Sunrise customer portal login page with fields for username and password.
1. In My Sunrise einloggen

Log in using your My Sunrise login details. Your user name is either your email address, mobile number, customer number or landline number.

After logging in, you see an overview of all active products and subscriptions in your My Sunrise account.
2. Overview of your products

After logging in, you’ll see an overview of all your active products and subscriptions.

In the left menu, select “My products” (marked in red) and click on your TV subscription, e.g., “Up TV L Home”.
3. Navigate to «My products»

Select «My products» (marked in red) on the menu on the left.

Click on your TV subscription (e.g., Up TV L Home).

ou are now on the summary page of your TV subscription. Click “Overview” at the top left to see more details.
4. Show subscription details

You’re now on your TV subscription's overview page.

Select «Overview» (top left) to see more details.

The My Sunrise screen shows “Overview” and “Manage” highlighted in red. Click “Manage” to view the details of your streaming services.
5. Manage streaming services

On the details page, you’ll see all the streaming services available at the top right under «Streaming apps».

Click on «Manage» to proceed to the activation process.

The My Sunrise screen shows a pop-up listing streaming services not yet activated. Click “Resend invite” for Disney+ to start the activation process.
6. Activate streaming services

In the pop-up window, you’ll see streaming services that haven’t yet been activated.

For Disney+, click on «Resend invite».

On the left, a smartphone shows an SMS notification; on the right, a smartphone displays an email notification for Disney+ activation.
7. Invitation link received

You’ll automatically receive an email and SMS at the same address you used to log in to My Sunrise. Follow the link in the message.

Important: Once you start the activation, please complete it within one hour – after that, the link (token) will expire.

Five smartphones in a row with red arrows in between, illustrating each step of the Disney+ registration process on a mobile device.
8. Register for Disney+

You’ll be redirected to the Disney+ registration page.

Follow the on-screen instructions to activate the service.

The Sunrise TV Box app screen displays various apps. Disney+ is highlighted in red. Users are prompted to press OK to select Disney+.
9. Open the Disney+ app

Open the app screen of your Sunrise TV. Navigate to Disney+ and press «OK».

The Disney+ app is open. The “Log In” option is highlighted on screen. Users are prompted to press OK to proceed with login.
10. Log in to Disney+

You’re now in the Disney+ app. Select «Log in» and press «OK».

Note: You only need to log in to the Disney+ app on your TV once. Your login information will be saved after the initial setup.

The Disney+ login screen is visible on the TV. Users are prompted to enter the email address they used during registration.
11. Enter email address

Enter the email address you used on the Disney+ registration page.

The Disney+ login screen on the TV shows the password entry field. Users are prompted to enter the password they chose during registration.
12. Enter password

Enter the password you set on the Disney+ registration page.

Auf dem Fernseher ist der Startbildschirm der Disney+ App zu sehen. Verschiedene Serien und Filme sowie Marken wie PIXAR, Marvel und National Geographic sind dargestellt.
13. Discover Disney+

Disney+ is now activated.

We hope you enjoy watching all the great content!