Sonos Soundbar

Help and instructions for installation

For help and instructions on setting up your Sonos Soundbar, click here.


The warranty period for your Sonos Soundbar is 24 months.

For questions regarding repairs or DOA (Dead On Arrival), please contact the Sonos hotline at 0800 566 782.

For more information about the warranty terms and conditions, click here.


The delivery will only take place after activation of your Internet product. Therefore you will first receive the modem and then, as soon as it has been successfully connected, you will receive your Sonos Soundbar within the following days.

In the event of obvious transport damages, such as damages to the packaging, visible damage to the device, etc., you must report this to our customer service department within 24 hours. 

Sunrise hotline

Contact us by phone.