Current service notes and malfunctions

Tip: You can check your Sunrise device connection and resolve any issues in the «Live diagnosis and online troubleshooting» section of My Sunrise .

Unfortunately, disruptions from maintenance works or unforeseen events cannot be entirely prevented. Our technicians do their best to ensure that any disruptions are cleared up as quickly as possible.

Regional events in the mobile network
Please open the map and enter your address or click directly into the map to check if there is a regional event in the mobile network, e.g. maintenance work on an antenna.