There are two possible reasons for this:
Either your Connect Pod is too far away from other Connect Pods or your modem, or the power supply is not working.

Please proceed as follows:

1. Ensure that your Connect Pod is not placed more than 9 to 13 meters away from other Connect Pods or your modem.

2. Next, please check whether your outlet is working properly by plugging in another device (e.g. a lamp).

3. If it is, plug your Connect Pod back into the socket. The LED light should now light up briefly and then start blinking. If this doesn’t happen, your Connect Pod is probably defective.
Please contact our support service to exchange your device.