Help with SIM card and eSIM

Online help with your SIM card and eSIM in My Sunrise

Activate or block your SIM card or eSIM, order a new or additional SIM, and learn how to unblock your SIM using the PUK code – online in your always-accessible My Sunrise customer portal.

Community help

Are you looking for a solution? Consult other customers and experts and become part of our Sunrise Community.

To the Community