help_4.6.6-0

Order a new SIM card or eSIM

Is your SIM card broken or you can't find it anymore? We will show you how to easily get a new SIM card or eSIM.

NOT AVAILABLE

When you need it quickly

If you need a new SIM card immediately, we recommend that you visit one of our Sunrise shops.

My Sunrise

In My Sunrise you can order a new SIM card or eSIM online at any time:

NOT AVAILABLE

eSIM profile

The eSIM is your digital SIM card.

More information about eSIM

NOT AVAILABLE

Smart SIM for every device

You will receive a universal SIM card (called a Smart SIM). It fits into any device and supports Mobile ID.

NOT AVAILABLE

Costs on the next bill

The costs of activating and sending the SIM card will appear on your next bill.
A new SIM card costs CHF 55.–. A new eSIM profile is free.